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GR? Sort it!

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ProfilePosted byOptionsPost Date

Silly Sausage

Silly Sausage Report 20 Aug 2013 21:10

:-D Hello Renes my lovely :-D

Renes

Renes Report 20 Aug 2013 21:14


Hello my Hayley ... my ....Empress of ole photos ....

Is this the queue behind Errol

Gins .... Move up a bit .,,, youse only little ... do you want a chair now sweetness ..
. ( wif your age an all )

GlitterBaby

GlitterBaby Report 20 Aug 2013 21:14

Totally agree with Errol on his comment

There has been no improvement and if anything things have got worse - it has just taken me nearly ten minutes to get into the site and be in a position to post.

eRRolSheep

eRRolSheep Report 20 Aug 2013 21:15

Thank you Gins

Although the problems have not overly affected me, I think it is basically wrong that a site which is used by many members who do not have a great IT understanding is causing such problems with no genuine explanations. For example, why did I have to explain about cookies rather than the GR IT "team"?

I had one member ask me if she had to buy a new computer because she thought her's must be broken for heaven's sake!

That is wrong.

eRRolSheep

eRRolSheep Report 20 Aug 2013 21:16

PS and thank you others

MR_MAGOO

MR_MAGOO Report 20 Aug 2013 21:24

Stands at the back of the queue..........

eRRolSheep

eRRolSheep Report 20 Aug 2013 21:35

I always find things work best as a throng rather than a queue

MR_MAGOO

MR_MAGOO Report 20 Aug 2013 21:43

Thought you said.....you work best in a thong........ ;-) :-S

eRRolSheep

eRRolSheep Report 20 Aug 2013 21:46

sshhh I keep that bit secret

Mind you, I bought it from M&S because I knew that if it was not fit for purpose at least I could take it back

MR_MAGOO

MR_MAGOO Report 20 Aug 2013 21:54

Discreetly..........i guess........... :-)

eRRolSheep

eRRolSheep Report 20 Aug 2013 21:56

Of course - there are times when it is better to keep things quiet.

GlitterBaby

GlitterBaby Report 20 Aug 2013 23:21

Complete nightmare trying to help on the boards when so many requests are getting posted 2, 3 or 4 times

Renes

Renes Report 20 Aug 2013 23:31

GB

I just received a PM saying that I have sent her 8 copies of a PM giving her permission to view my photo ... from the craft page .....

Absolutely ludicrous ... You cannot delete the duplicates ... ERROR appears

got a list to go round later to clear up people's threads .....

Porkie_Pie

Porkie_Pie Report 20 Aug 2013 23:47

I don't normaly have many error messages on GR but the speed the pages load at the moment takes me back to the days of dial up, On average its taking between 30 seconds and 2 minutes to go from one page to another or to post, Sometimes I have to close my browser and start again

Roy

eRRolSheep

eRRolSheep Report 20 Aug 2013 23:52

Every time you do that Roy it is using your data allowance if you are on a data cap

Porkie_Pie

Porkie_Pie Report 20 Aug 2013 23:54

I'm on unlimited Errol

Roy

MargarettawasMargot

MargarettawasMargot Report 21 Aug 2013 08:00

I'll get in line too,Errol.It bemuses me when GR proudly announce that they are adding more boards for the members to post on,potentially creating more problems and frustrations for the people posting. I don't honestly know why they changed the family tree setup-I never had a problem before with changing details on my tree,now I am totally unable to amend details of the people on my tree, lose all the new details that I have added,and end up totally fed-up!! After several times of doing this,I don't bother adding any more details to my tree.It is not worth the hassle.I have complained several times to GR and have got the standard reply,which I don't believe-"we're looking into it!"
If they were,and they had some competent IT people,it would be sorted by now.But...still the same old problems keep dragging on....

Margot.

OneFootInTheGrave

OneFootInTheGrave Report 21 Aug 2013 08:23

Joins Errol's queue as there are still problems this morning, methinks there is, for a better phrase, a conflict of interest here, the conflict is between the service Genes Reunited are trying to provide, unfortunately that is not fully compatible with the platforms that Brightsolid's servers are designed to operate on :-(

LadyScozz

LadyScozz Report 21 Aug 2013 08:56

S I G H !!

I thought things had got a little bit better......... until I tried to open this thread!

Watched the blue line creep across.............. then ERROR MESSAGE :-P

Clicked the Back button......... took forever........... clicked to open this thread again.........(this time I timed it!)....... watched the blue line...... it took 30 seconds to open.

I'm not really impatient, just FRUSTRATED with this site :-P

S l o w e r t h a n a w e t w e e k :-P

lilybids

lilybids Report 21 Aug 2013 09:03

I'm also joining the queue :-)