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Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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ProfilePosted byOptionsPost Date

StrayKitten

StrayKitten Report 13 Jun 2011 15:45

it nice to see Genes do actually read the boards :-D well done GR

Genes

Genes Advisor Report 13 Jun 2011 15:42

Hi wisechild,

We apologise for the problems some members seem to be experiencing at the moment. Using IE8 is our temporary suggestion whilst we fix the issues to do with the other browsers.

I hope this helps.

wisechild

wisechild Report 13 Jun 2011 15:41

Now there´s a surprise Jude.
He probably knows more than the GR support team put together.

~`*`Jude`*`~

~`*`Jude`*`~ Report 13 Jun 2011 15:38

l had the same email this morning too, have tried what they said and no, l actually have IE9, so 8 won't download.

l will get back to them.

My PC man says its their fault!!

jude

wisechild

wisechild Report 13 Jun 2011 15:38

You would think that with their reported 11 million members, even if they all only paid for basic membership, they could afford to keep the site up & running.

ElizabethK

ElizabethK Report 13 Jun 2011 15:32

Yes, that is the reply I got too, why should we pay for access to a the site and then have to change our equipment when the only problem is GR !!

StrayKitten

StrayKitten Report 13 Jun 2011 15:32

i dont use IE, so no good for me :-\

but iv only been having trouble last few days, x

wisechild

wisechild Report 13 Jun 2011 15:27

Just quoting GR.
I know that there are users of IE8 who are also having the problems.
Another GR fob off.

Kay????

Kay???? Report 13 Jun 2011 15:25

Sorry but IE8 doesnt act the same for everyone so that isnt a solution for a vast many members.....

wisechild

wisechild Report 13 Jun 2011 15:19

Just had an e mail from the GR team.
They are aware of the problems I have reported (they weren´t this morning)
If we all switch to IE8, we won´t have any more difficulties.
Marion