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so whats the complaint?------Exactly?
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I was prompted to write the following after a recent visit to a pubco chain eatery. Naturally, I would never dream of publicly posting the name of said chain.
Sir
I recently had the misfortune to visit the above outlet and was absolutely appalled.
The occasion was a family reunion which should have been a most joyous occasion but in reality was not.
I have chosen to complain via this means rather than during our visit because one member of our party was an elderly lady in her mid-70s and I did not wish to tackle the issue with her in attendance for reasons I am sure you can appreciate.
The menus were in a most unhygienic condition with smears of old food covering them. Indeed, in some instances it was a problem merely trying to ascertain whether we were looking at promotional photography of the various dishes on offer or just the remains of the previous diners' plates. However, we were eventually able to separate the crusts and smears from the "Mains" and "Snacks" and duly placed our respective orders.
When the meals arrived my suspicions were confirmed and it became apparent why previous diners had chosen to offload some of their meals onto the menus. In my case, I had ordered the All Day Breakfast because this is usually a dish which only the most inexperienced and inept of commis chefs can ruin. Oh how wrong I was. I knew I was eating sausages and a burger only because that is what it said on the menu and not because my tastebuds were relaying that information to my brain. Likewise, the breaded mushrooms had less taste and more cardboard content than the food spattered menu. Meanwhile, the grilled tomato was demonstrating a distinct aversion to grills. Still I persevered as I eyed up the lake of baked beans because surely nobody and nothing could have marred the taste perfected by Heinz since those first imports from the snowy wastelands of Canada back in 1886 (incidentally, if you are going to proudly use the Heinz logo on your menus you may also wish to check out how this company actually spells beans these days unless I was misreading it because of a food stain). I was wrong yet again because they were tepid at best. Mind you, the bread and butter was quite tasty.
I will not go into further detail, but other members of my party showed a similar lack of satisfaction after their meals.
I trust that you will tackle this issue with the same fervour that should be shown by your staff in maintaining clean menus!
Yours faithfully
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