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Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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Profile	Posted by	Options	Post Date
Member Since: April 2005 Posts: 13,143 Send Message	eRRolSheep	Report	14 Feb 2008 17:39
	I'm afraid I'm popping in and out all evening so if I don't respond straight away please bear with me.
	Researching: Happy
Member Since: October 2005 Posts: 21,619 Send Message	Ladylol Pusser Cat	Report	14 Feb 2008 18:19
	ok no worries did spybot but the beggar is still here
Member Since: October 2005 Posts: 21,619 Send Message	Ladylol Pusser Cat	Report	14 Feb 2008 18:26
	at any time ya had enough just say too xxxx
Member Since: October 2005 Posts: 21,619 Send Message	Ladylol Pusser Cat	Report	14 Feb 2008 19:23
	no marion its just says system error
Member Since: April 2005 Posts: 13,143 Send Message	eRRolSheep	Report	14 Feb 2008 19:33
	Puss - could you tell me exactly what anti-virus and anti-spyware software you are running - basically list anything and everything to do with security.
	Researching: Happy
Member Since: October 2005 Posts: 21,619 Send Message	Ladylol Pusser Cat	Report	14 Feb 2008 19:51
	erroll i have pmd you lol you will see why x
Member Since: October 2005 Posts: 21,619 Send Message	Ladylol Pusser Cat	Report	14 Feb 2008 19:53
	avg......... then the vista one ive down loaded the one that said i had that naughty word thing it says it is malware
Member Since: April 2005 Posts: 13,143 Send Message	eRRolSheep	Report	14 Feb 2008 20:18
	Right I think we have located your problem - at least in part. There are various solutions depending on how confident you are with your computer. However, in this instance I think we may have to download some software to make it easy for you. I would usually fix this either by physically having the computer in front of me or via remote access so I need to think of a fix you can do.
	Researching: Happy
Member Since: April 2005 Posts: 13,143 Send Message	eRRolSheep	Report	14 Feb 2008 20:19
	Could you do a hard drive search for me? I will tell you what to search for once you can confirm you know how to do a search.
	Researching: Happy
Member Since: April 2005 Posts: 13,143 Send Message	eRRolSheep	Report	14 Feb 2008 20:24
	Are you running Files Secure? (It is very orange) If so we need to get rid of it - it's a rogue programme.
	Researching: Happy
Member Since: October 2005 Posts: 21,619 Send Message	Ladylol Pusser Cat	Report	14 Feb 2008 20:31
	poop yes i will do that scan now
Member Since: October 2005 Posts: 21,619 Send Message	Ladylol Pusser Cat	Report	14 Feb 2008 20:34
	ok specify a name
Member Since: April 2005 Posts: 13,143 Send Message	eRRolSheep	Report	14 Feb 2008 20:36
	If you know how to do a hard drive search look for grmrotqn I don't mean a virus scan/search I mean a search from your Start menu if that makes sense
	Researching: Happy
Member Since: May 2003 Posts: 1,292 Send Message	Rosalind in Madeira	Report	14 Feb 2008 20:43
Member Since: May 2003 Posts: 1,292 Send Message	I'm curios now, what has Puss got on her computer that she doesn't want anyone else to know about!? Good for you Puss, not scared by a Hijack this log. Rosalind
Member Since: April 2005 Posts: 13,143 Send Message	eRRolSheep	Report	14 Feb 2008 20:47
	lol Rosalind - that's how rumours start
	Researching: Happy
Member Since: October 2005 Posts: 21,619 Send Message	Ladylol Pusser Cat	Report	14 Feb 2008 20:49
	errol i went to controll panel did search hard drive search c thingy came up and i put that code i the search box but it didnt have it sorry im being thick lol.
Member Since: April 2005 Posts: 13,143 Send Message	eRRolSheep	Report	14 Feb 2008 20:51
	No worries - please bear with me because I am just trying to narrow things down here. You'd better get the coffee on and a few bacon butties and I'll pop over lol
	Researching: Happy
Member Since: October 2005 Posts: 21,619 Send Message	Ladylol Pusser Cat	Report	14 Feb 2008 20:54
	lol.xx i will buy you years supply of bacon buttys
Member Since: April 2005 Posts: 13,143 Send Message	eRRolSheep	Report	14 Feb 2008 20:57
	If you know how to, please go to Add/Remove Programmes (in Control Panel) and see if Files Secure is listed there
	Researching: Happy
Member Since: October 2005 Posts: 21,619 Send Message	Ladylol Pusser Cat	Report	14 Feb 2008 20:58
	something like this was next to the trojun O2 - BHO: Adobe PDF Reader Link Helper - {44970071-468F-432F-8F5E-429B2414619A} - C:\Windows\AcroIEHelper.dll

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i have unknown trojan