Genealogy Chat

Betty it sounds as if Robert knows what's wrong.

Hi Rob,

That would be fine did you see the last bit I put on last thread about DVD CD/RWDrive was there.
Is this what you mean?

Betty

Claire,
Nothing is happening I thought the pictures would just download automatically but they don't. ther is a DVD CD/RWDrive there

Betty

Hi again Claire,

Put the disc in and the green light started to flash as it usually does. The disc however is not doing anything, its the disc to use if you want to download pictures from a mobile phone. Green light now gone out.

Betty

Ok Claire,

I will put a disc in and see if it works. Back in a mo.

Betty

Glad you foud the little hole, you could test your computer by putting a different disc in to see if it will run

Hi Claire,

Found little hole sorry it was so small I didn't see it until now. Anyway managed to get drawer open but green light is still off.

Betty

On my computer there is a bit of plastic covering the drawer which you have to flick down with your nail before you can see the hole. Try that

Hi Claire,

Sorry no tiny hole there!! any other Ideas, also what causes this it has happened before too.

Betty

Under the drawer you should find a tiny little hole. Push a paper clip or pin into the hole & wiggle it about & hopefully the drawer should open.

Being a complete computer idiot I don't know what to do here. The disc drawer in the tower has closed and the little green light that usually comes on, now doesn't.

Have to say grandson was on computer again yesterday but I don't know if it was him that caused the propblem or not as I havent noticed that it was off until now. He did try and download some pictures from his moble phone but said he couldn't do it, after he left I did check computer and found the drawer wouldn't open.

Can anyone tell me what to do please, that is if there is anything I can do myself that is.

Betty