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ProfilePosted byOptionsPost Date

JackyJ1593

JackyJ1593 Report 13 Jan 2004 00:36

Judy, I have recieved your email and have replied. Just want to say a very BIG thankyou for the help, advice and time you have given. Jacky :-)

Judy

Judy Report 13 Jan 2004 00:16

Greetings Margaret! Cookies serve no purpose on your computer other than to perhaps return you to a site you've already visited a milisecond faster than the first time you visited and to allow sites to track you (which is one of the many reasons you'll get pop-up ads coming up in your screen or more spam in your e-mail box.) Cookies and Temporary Internet files can be (and should be) emptied on occasion. It saves useless information on your computer and takes up valuable space on your hard drives. There is nothing in those files that your computers will miss or need. Judy

Twinkle

Twinkle Report 12 Jan 2004 23:53

All a cookie does is tell your computer that you've been to that site before when you re-visit it. On the whole they're not bothersome, unless you have loads and loads. If your son is looking for music to download, I would be careful. My brother did that once and after we could only get onto the computer in safe mode. It took almost five hours just to get the darn thing up and running normally. Some of it was corrupt downloads, some was spyware, some I have no idea what it was or why it was giving me grief.

Unknown

Unknown Report 12 Jan 2004 23:38

Thank you Paul. Will try to sort it out tomorrow. Margaret

Paul

Paul Report 12 Jan 2004 23:32

No it doesn't Margaret, you can still bring up those sites. Paul

Unknown

Unknown Report 12 Jan 2004 23:14

Hi everyone, I have been following this thread with interest and wondered if I could ask a question? If you delete all cookies does this mean that you cannot access those sites again ie BTopenworld. genesconnected, ancestry.com etc etc? I have deleted some cookies tonight for sites which I wasn't aware that I had accessed, probably son has looking for his music site!! Hope this doesn't sound like too silly a question, but I am relatively new to all this computor milarky!! Tahnks, Margaret

Shelli4

Shelli4 Report 12 Jan 2004 20:40

I would also like to thank Judy for all her help and the clear way she explained everything to me Many many thanks Shelli

Judy

Judy Report 12 Jan 2004 20:07

Jackie J....Are you working with Windows 98? If so, in addition to the defragging that you've done, did you do the disk scan as well? Disk scan is scanning the computer for hard drive errors and having the computer automatically fix, when it can, any errors it finds. Disk scan and defragging are two maintenance jobs that should be done one after the other....scanning first and then defragging. (Windows XP doesn't have this option as Microsoft must have fixed this clitch in later versions.) Judy

Jean Durant

Jean Durant Report 12 Jan 2004 18:19

Judy, I have e.mailed you to thank you privately for your help but also feel I must thank you publicly. I found 119 of those naughty little bugs which have now been sent packing. Computer 'no hopers' like me are in your debt. Jean.

JackyJ1593

JackyJ1593 Report 12 Jan 2004 13:13

Hi again Judy, Although I am not getting any error messages - only the strip of cine film with the torn corner on a white screen, I have followed all the tips you have given for others. Temp and cookies were already done but I did again. I have defragged again. But I still connot download ada-ware!! I click on download and get a square appear split into 4 and then the cine film. Help!!!

Judy

Judy Report 12 Jan 2004 08:47

Jackie: My mind is just a whirl wind....I keep thinking of things that will help....this one may not fix, but it will clear up some of the .tmp files and leave a little more room on your hard drive. For Windows 98: (Works with all Windows versions, path to doing is just slightly different.) 1. Start 2. SEARCH 3. ALL FILES AND FOLDERS 4. A box will appear with 3 fields. In the ALL OR PART OF THE FILE NAME field, type in .*tmp (include the . in front of the *) 5. 2nd field is left blank and in the 3rd field which reads LOOK IN, make sure it shows LOCAL DISK C. 6. Click on SEARCH. The computer will scan and then list on files with a .tmp extension on the end. You don't need any of these files. the .tmp stands for TEMPORARY and are just that, temporary. Your computer generated them and saved them and they need to be deleted, which will clear up room on your hard drive. 7. To delete them go to the top of your screen and click on EDIT. 8. A drop down box appears, click on SELLECT ALL. All the .tmp files should now be highlighted. 9. Go back to the top of your screen and click on FILE. 10. A drop down box appears, click on DELETE. 11. A message will pop up asking you if you want to delete your files, click OK. 12. The .tmp files will be sent to your recycling bin....just empty the bin.

JackyJ1593

JackyJ1593 Report 12 Jan 2004 08:23

Thanks Judy, you are an angel. Jacky :-)

Judy

Judy Report 12 Jan 2004 08:14

Jackie....I am going to pass your message on to one of my experts on my end and should hear back from him in the next 24 hours. He's a whizz! I'll get back to you shortly on this one! At any rate, make sure that anything important on your is backed up OFF your computer. Judy

JackyJ1593

JackyJ1593 Report 12 Jan 2004 07:59

Hi Judy, I did follow the instructions you gave to someone else about ticking the USE boxes in internet options and that didn't work. I had also deleted cookie cache, temp files and anything that I no longer use in the way of games etc. Computer is defragged regularly. I have also tried to update my virus software but need to have IE6 installed which I have tried to download from microsoft and even that I can't do! Computer boffs at hubby's work have never heard of anyone not being able to download IE6! I have looked all through my computer settings and can't see why downloads can't be done. Any suggestions at all would be appreciated. Many thanks, Jacky

Sally

Sally Report 12 Jan 2004 07:03

I have also followed Judy's advice and had 158 can't believe it. Thank you.

Judy

Judy Report 12 Jan 2004 00:46

Jackie and Pat: There could be a few reasons that your unable to download and you'll have to do several different things until we hit on the right "fix." You might want to first follow the instructions I posted a few messages down on this thread instructing how on to fix unviewable web pages. Then try the website to download the Adaware again. Again, I can't stress often enough the importance of emptying cookies cache, emptying tempopary internet files and Defragging your computer.....all necessary maintenance evils. Not doing the above will cause all kinds of computer whoas at some point. Doing these three things may fix the problems you are experienceing. If you're still not able to access the page, the answer might lie in the fact that you need to visit the Microsoft Updates site to update your computers. (Problems or not, everyone should be downloading from this site.) This site is free to all. Once you bring home your computer, it's already antiquated. Microsoft posts downloads that are critical to the upkeep of your computer and to keep up with new technology out on the internet. Why the instruction to update is not clearly stated in instructions manuels or by the people who sell computers in beyond me. If you need the linjk or instructions to do this, let me know. If you're unsure how to do any of the above, let me know and I'll e-mail you instructions on how to do each. Judy

Paul

Paul Report 12 Jan 2004 00:20

Oh boy Judy, I think you/we have started something here :-o But it if it helps us, and gets shot of even one pain in the b___ space invader, it's worth it. Paul

JackyJ1593

JackyJ1593 Report 12 Jan 2004 00:03

Help please!!!! I have tried to download from the ada-ware site and it seems to work for about 30 seconds and then I get what looks like a piece of cine film on the screen with the corner torn off and the windows icon on the top corner stops. I get this everytime I try to download something. I have had the same with the 1837 viewer and the 1901 decoder. Does anyone have any idea what it is and why programmes will not download?? Answers please in simple terms and if you are kind enough to provide instructions, could you please email so that I can print off. Many thanks in advance.

Judy

Judy Report 11 Jan 2004 23:12

Jean Perkins: I've sent you three seperate e-mails (Numbered E-mail #1, Email #2, etc....) Any problems feel free to contact me! Judy

Judy

Judy Report 11 Jan 2004 23:05

Shelli: No, I don't mind at all! I've received your e-mail and responded. Judy