Genealogy Chat
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accessing my contact's tree's
| Profile | Posted by | Options | Post Date |
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Shan | Report | 3 Jun 2004 16:42 |
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why do i get an error message saying iam not authorised to view the detail's. I am a paid member, i can view the name's in the tree's, just not the tree's themselve's. Please help regard's Shan |
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Unknown | Report | 3 Jun 2004 16:43 |
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Shan You can only access someone else's tree if they allow it. |
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Shan | Report | 3 Jun 2004 17:06 |
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Have about 15 and all have authorised it Shan |
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Dorothy | Report | 3 Jun 2004 17:18 |
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It's happening to me too. I can reach personal details but not trees of other people who have given me permission! Also the facility for downloading the GC tree I have isn't working properly. |
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Sharon | Report | 3 Jun 2004 17:28 |
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It is happening to me too! I can view relations of other people tree's but when i click on view tree it is coming up with a message saying i am not authorised to view this tree. Must be something to do with this stupid name change of theirs! I have just sent them an email asking them to sort it out. Sharon |
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Smiley | Report | 3 Jun 2004 17:32 |
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Me too, perhaps we'll get our money back as the site is not performing as it should. Anyone want to join my club....REFUNDS REUNITED!!! |
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Penny | Report | 3 Jun 2004 17:48 |
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Bet its something to do with the site being off line this morning and all the 'improvements' why dont you email them direct so they can see to it . Penny |
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Shan | Report | 3 Jun 2004 17:50 |
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Glad it's not just me, i'll join your club Smiley,definate refund should be awarded, why did they have to change the name anyway i liked G C |
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Rebecca | Report | 3 Jun 2004 18:05 |
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Me too! Have emailed GC/GRrrrr to see what they say Rebecca |
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Pat Kendrick | Report | 3 Jun 2004 18:55 |
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It's certainly the fault of GC (I refuse to refer to it as GR) I have always been able to see my cousins tree until today. If this is the outcome of their improved changes they would be better to leave well alone. Pat |
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Michele | Report | 3 Jun 2004 19:03 |
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Hi all, I'm also having problems viewing trees, I'm a paid up member and have access to about 7 trees, I could view them ok last night but today it keeps showing the Error message. I can access the relations ok but not the trees. I'm glad it's not just me with the problem. Last night the site went down for updating so I switched off and now this, Why didn't they leave things as they was. Michele |
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Smiley | Report | 3 Jun 2004 19:26 |
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DEFINITELY MIFFED NOW!!!!!!!!!!!!!!!! My Dad Just came over, for the first time this year, I couldn't show him the ancestors on his Fathers side because I access them through a "Linked" name with another member. Wonderful......NOT!! I've been telling him to come & see for ages, he hasn't been well though, typical. No flippin' Genes Reunited here I can tell you!! GENES WELL & TRULY DIVIDED ACTUALLY!! :(:(:(:( |
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Michele | Report | 3 Jun 2004 19:44 |
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Hi, I have just emailed the support team regarding this problem. Lets hope we get some answers soon. I have just made contact with a new relation and this is so fustrating!!!! I can't update my ancestors line without access Michele |
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Sandra | Report | 3 Jun 2004 20:38 |
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i have the same, but i can't access to email gc so annoying i got a new contact today and can't look gggggrrrrrrrrrrrr sandra |
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Judith | Report | 4 Jun 2004 14:28 |
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I had the same problem all yesterday and this morning. Twice contacted the support team with no response. However I now find the problem is resolved. Did I miss the abject apology from Genes connected administrator ,or whatever they're calling themselves today, or are they still too busy making unnecessary changes to the name? Judith |
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Michele | Report | 4 Jun 2004 18:40 |
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Hi All, I've also had no reply as yet but as Judith says the problem seems to have been corrected now. Fingers crossed. Michele |
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Shan | Report | 4 Jun 2004 18:58 |
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Hi all i started so i'll finish, lol,everything is ok with me now can access tree's no problem Shan |
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