Genealogy Chat
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anyone else haveing trouble with searching genes?
| Profile | Posted by | Options | Post Date |
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Sandra | Report | 28 Mar 2006 22:14 |
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I seem to be having no luck searching only half results seem to show .........says 9 matches at top but I only get 4 .......keeps saying search error 5............is it just me? sandie |
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Right said Fred | Report | 28 Mar 2006 22:17 |
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me too, don;t know whats happening |
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Sandra | Report | 28 Mar 2006 22:19 |
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really pleased its not my computor sorry Tom didnt mean I was glad your having trouble sandie |
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Chris in Sussex | Report | 28 Mar 2006 22:19 |
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And me..... Chris |
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Researching: |
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MargaretM | Report | 28 Mar 2006 22:21 |
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I keep gettin the following error message when I click on 'My Tree Matches' Error in ask an GenesMatches - please contact support It's a new one for me. Margaret |
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Researching: |
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Christine in Herts | Report | 28 Mar 2006 22:26 |
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I thought I might find a thread like this - I've had the same problem. I haven't contacted Support yet - guess I should? Perhaps they're trying to sort out the earlier problem where it would come up claiming to have no matches, but actually there were a whole lot but all scrolled to the far right of the page. Christine |
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William | Report | 28 Mar 2006 22:35 |
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I have sent the following Email to Genes; 'Please sort your Site out.I am unable to do any research.' Regards William Russell Jones Cefn Mawr Wrexham. |
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Kate | Report | 28 Mar 2006 23:27 |
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I've been getting that problem for days, and usually if you redo the search a few times or tweak the search parameters it will work in the end. Very annoying though. Kate. |
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Ellen | Report | 29 Mar 2006 07:52 |
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I have been getting the same problem, also no reaction when I click on someones name to send a message. Thought it may have been me. Ellen X |
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Vicky | Report | 29 Mar 2006 08:48 |
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Yep. I'm having problems too. Hot matches aren't coming up properly and I have to keep hitting refresh to make them load. Plus some other odd error messages. |
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Terence | Report | 29 Mar 2006 09:09 |
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Is anyone having problems navigating their tree. Mine seems to be 'stuck'. Terry |
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Caz | Report | 29 Mar 2006 09:40 |
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Yes, (1) can't navigate my tree - stuck (2)... or anybody else's . All I get is the cup of coffee icon when I click on the symbols above the name - well not above the names any more - they've all mved to one side of the page (3)the search page - eg says 9 matches, only some of them come up (if I'm lucky), generally non BUT all of them come up when I reload the page I have just mailed support for help with problem no 2 might get a reply? Carole |
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Sandra | Report | 29 Mar 2006 10:17 |
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Yes, I've just logged on to do my 'research' only nothing on my Tree Searches, no explanation, nothing, blank, just like the parrot, dead!! |
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KiwiChris | Report | 29 Mar 2006 10:45 |
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My Tree Matches just gives me a heading but no results, says to contact support. I am glad it is not just me! I guess if enough of us contact support, they will do something about it?! Christine in NZ |
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Sandra | Report | 29 Mar 2006 10:50 |
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Tried again - in full working order. |
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Selena in South East London | Report | 29 Mar 2006 10:51 |
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Me too. I can't get hot matches or tree matches. I have sent an email to support. Selena |
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Terence | Report | 29 Mar 2006 12:11 |
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The problem seems to be getting worse. I can hardly access anything now. It would help if Support at least put a message on the boards with an explanation. Terry |
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Maggie in Leics | Report | 29 Mar 2006 12:28 |
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Definitely a problem!! (Plus first attempt to post reply resulted in error screen, and hot matches and my tree matches all gone!!) Search facility says this: Oh dear – I’m afraid this page isn’t currently available on Genes Reunited. To return to our homepage and discover your ancestors: Click here for www.genesreunited(.)co(.)uk Not sure how I can find my ancestors if search is not working.......!! |
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Julia | Report | 29 Mar 2006 12:37 |
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Not working for me either. I came home an hour earlier from work to get on with some research and I keep getting the error message too. Julia |
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