Genealogy Chat

The problem seems to be sorted now. I've just gone back onto Ancestry and the search of the indexes is working how it used to. Kath. x

I posted this question on the other thread, but as this one seems to be moving faster I'll put it here too! I heard a rumour that Ancestry's BMD's were going to become Pay-per-view and wondered if the change in the search was in anticipation of it? Has anyone heard that? I object to paying a subscription and then having to pay-per-view too!!

hi i have also emailed ancestry today and am waiting for a repley hazel.

Sheila, Beta is just the technical term they use when they are testing a new system, as the (Beta) has been removed from the heading then it just means that they have finished testing the system, these records are now under the heading (Search the complete images) Roy

Well How Rude !!! Have spent almost the whole of today trying to find a marriage the new long way and then it went. I have emailed them, but there was a thread a while ago speculating that beta would not be included in an ordinary membership for very long. Mags :(

I have e-mailed ancestry today and told them the new system is putting me off using the site. I have told them it is dreadful and please would they return to the old system. Perhaps if enough of us e-mail and complain they will take note. Here's hoping. Lainey

Yes where has beta gone anyone know KC

I have just e.mailed them ............ Maybe, if we all e.mail them and suggest they have a problem that needs rectifying asap, back to how it was a few days ago ! ..... they may well respond ... if only with an explanation ! Elaine ;-)

Sometimes I've tried a search which I know should yield results, got none, done it again immediately and got the results I wanted second time round.

I am about to e-mail them too - this system is so long-winded and not good at all. It will put me off using it. Kate

I have sent a question asking why, await their response. Linda

My son has just had a look at Ancestry for me, and he reckons they haven't changed anything, but that it's just a technical fault with the search box and he's pretty sure they will be working on putting it right. He reckons that if they had changed the way we had to search then the search box would have been removed. I really hope he's right. Kath. x

ooo you've put me off going there today -since Heather's tip about the ftm websearch thing I've been using that & it's idiot-proof (well, Sarah-proof anyway, much the same! lol!) Sarah :-)

But I did Reg. Kath. x

The 'start new account' section only comes up if you haven't entered your Ancestry user number in the appropriate box........ Reg

Kathleen. Thanks anyway. Will start again tomorrow when I've got more patience. I'm all out of it for today!! Thanks again.

Andrea, It was your Mary Ann that I was trying to find, Sorry - seems Ancestry don't want her to be found. Reg, I've just tried to contact Ancestry, but I don't think my message went through. Kept coming up with a box to start a new account. Not sure what I was supposed to do. Kath. x

I have just e-mailed Ancestry expressing my objections to the change..........perhaps if enough people would do the same, they would take some notice. Reg

Oh blast and botheration!! Maybe that's why I can't find my Mary Ann. Just spent I don't know how long going round in circles. Grrrrrrr! Whose stupid idea was it to start doing my Family Tree? I will know when to record their death, cos I'll be the cause of it at this rate!!!!!! Sorry. Rant over. I'm perfectly calm and rational really......I think!

Kathleen, Reggie, I do wish they would stop messing with the system, they seem to change something every week, then we have to spend hours trying to figure things out. Roy