Genealogy Chat

Val, Im wondering if its the updates - I notice a lot of people on general are talking about their pcs freezing and the like. Mine is driving me mad this morning when I was doing hubbys letters, kept freezing and sending those error messages to MS. I think I may just do a system restore back to last week as I cant have this. Even my printer which has never been trouble refused to work - error said not receiving message. I turned off everything then back on and it printed fine. ********** updates, why do they cause so much aggro. And GR is so SLOW, isnt it. Its not just me as Im getting 2 or three messages at a time from people who obviously have been clicking send several times, like Ive had to.

its funny it happened after Microsoft updates again isnt it ??? How are you Heather upbeat I hope today.

Well, I dont really understand the system Val, but I imagine there is a finite amount of 'space' on the network.

Heather hope you didnt call my Football a bad name then ???Its strange that you have a different Broadband to me yet still had the same problem do you think maybe its the heat, a bit like Leaves on the Line for the Trains?????

Mines fine today again aswell Val. I do think its just overload on the system - perhaps people are logging on to look at stuff about the *********** football or something all the time.

hi Paul its a 330 seems okay at the moment thanks

Hi Valerie, What model Speedtouch is it? The number should be on the bottom probably 536. If the green light that starts blinking is the one that I think it is - you have have a problem with your line. Or there is a problem with the ISP's hardware. As I said before ADSL can be very sensitive to iffy telephone lines that work perfectly for voice and dial-up. Here in Australia a telephone line is only required by regulation to work to a particular standard for voice, so if we have problems that affect broadband it is sometimes difficult to get anything done about them. Line faults, which could also be internal wiring, can be intermittent and tricky to find. Have you contacted your ISP help desk to lodge a fault? Paul

hi I had a seperate line put in when my husband ran a business so it would not interfere with him, and did not bother to change it when I went to Broadband I am going to though as paying for 2 lines is silly.When the line goes off the Green light on the right of the Speed touch thing blinks on and off so is this the Phone line then ,sorry I am not always here to answer but I dont get a chance to stay on here all day wish I could. and I dont use AOL thanks for that.

Val - you don't use AOL by any chance do you? Someone else had a very similar problem about a week ago and it turned out it was one of the adverts (for nuisance noise!!!) that was playing the click.

Hi Valerie, By the way you don't need a separate line for broadband, you can use the phone and the internet at the same time unlike dial-up - you could save some money there. Your connections sound OK - you are doing the right things with your connections. Although you dont need any filters on your phones if they are on a separate number to your broadband, no filter on the broadband either. I don't think the new updates from Microsoft would be the problem either. I have updated mine and have no problems. When the broadband drops do the lights on your modem change, either go off, start flashing, or change colour? If so what. If there is no change to the lights on the modem then the problem is your computer, if there is a change in the lights then it is most likely a line fault or your modem. Although first make sure that all the connections are plugged in securely. Paul

Bryan did you just download some new updates from Microsoft ???

evening Paul I do have a seperate phone line just for the PC its a completely different number to the home phone.I only have 1 extension lead its a Power Surge one, goodness I do sound organised and intelligent dont I ???I am wondering if its that Microsoft again.Is there a way of knowing if the memory is okay as I said I do seem to have extra memory in that box thing ??? thanks so much for replying.

Funnily enough, my internet connection dropped out about half an hour ago whilst on here. Booted up the laptop and that was OK. Both through the same Wanadoo broadband livebox. Rebooted this one, ran Norton diagnostics and I'm back on. Wierd! Never had that happen before.

Hi Valerie, The problem is unlikely to be anything to do with your new memory. Broadband connections can be very sensitive to electrical interference and/or iffy cabling. 1) You must have a filter on every telephone socket that has a phone plugged in. 2) Do you have a burglar alarm with back to base monitoring , if so you need a 'central filter' that requires a profesional install. 3) You mentioned extension leads everywhere. If they are for phones they are not good with broadband. 4) With the clicking in the speaker when your broadband drops, it may be electrical. Does it coincide with an appliance switching on or off, for instance the fridge. Best to plug your modem into a surge protector and then the power. Paul

Just got back gave up and watched Big brother for a while Grace is out, I too wondered about the new downloads from Microsoft as last time they messed my PC up so I uninstalled them and it was fine. I am on Broadband with Tesco and I do have the Filter thingy. My Husband said it did click into place ,the memory thing. What is strange is when the Phone connection goes I get a loud clicking noise in the right hand speaker so I have unplugged it.But I dont understand the connection between that and my problem thanks to all you lovely people with your suggestions, and none rude either!!!!! How would I know if the new memory is faulty when I look at that list thing I have double the memory I had before so I would have imagined that means there is no problem with it or am I wrong ??? thanks

Hi all Thought it was just me spent the last hour cleaning up temp files etc. Tried again could not connect. Shut down restarted and finally made it. I also have had some microsoft downloads the last couple of days and keep getting some weird messages about having to shut down sorry etc do not know whether to bother sending reports any thoughts on that anyone???

Peter I meant filter of course! (Told you I'm not techie) I have two, Bt phone extensions, plus the main phone in, and a plethora of trailing, connected-up extension lines. My computer is attached, by virtue of three trailing, connected wires to one of the upstairs BT extension sockets. I have the one and only filter on the main line coming into the house. Shouldnt work, according to the blurb, but it does. Olde Crone

One minute this is quick as a flash and next minute its like the bad old days on here, waiting and waiting. I am having trouble with other sites too. It occurred to me there has been a couple of Microsoft downloads in last couple of days, hasnt there.

Olde Crone When you say router, do you mean filter? The trick with filters is that there must always be a filter between any phone and the incoming line and your computer connection and the incoming line. If you have only one phone connection, you need only one filter. Where you have extension phones it depends how they are connected to the main socket, as to how many filters you need. In my experience, adding filters where you don't actually need one does no harm.

That reminds me.. Ive only had Broadband a couple of weeks and when it came I was so excited, I installed it MYSELF instead of getting someone else to do it. I followed the instructions very carefully, which emphasised that you needed to have a router at every junction and join - I needed five, they only supplied two, so rushed out and bought 3 more. Didnt work.I tried it with 4, with 3, and with 2 - still didnt work. In the end, I found it worked with just ONE router, on the main phone box! Completely contrary to what they say in the instructions. No wonder I can never do anything techie. Olde Crone