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Well my Certs finally arrived despatch date the 29

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ProfilePosted byOptionsPost Date

Unknown

Unknown Report 7 Jul 2006 13:13

Oh JOY! The other cert is a marriage cert. It gives the groom's father's middle name (didn't know he had one!) and says he's deceased, so I can now look back for his death.

Val wish I'd never started

Val wish I'd never started Report 7 Jul 2006 13:26

Jean I do feel for you its horrible waiting isnt it Helen dont forget he may not be dead , might have just gone off somewhere like a couple of mine I thought were dead and werent

Janet

Janet Report 7 Jul 2006 13:46

Hi - Phoned GRO today about mine- ordered 22nd June, despatch 3rd July - still not received today. Lady there said new system, despatched via TNT and then Royal Mail - said was having a few problems. Have to wait until next week, if not received they will re-do (but will I receive them) Me had a moan about them taking the money well before despatching - money taken 26th June (10 days so far) - Better in their bank account than mine - I dont think. Just think how many days they have the money when they are working on long despatch dates. Have contacted Public Relations - dont know if I will get reply. Jan

Rita

Rita Report 7 Jul 2006 13:49

Rang again again again still getting old message, but they finally agreed to re-do them and believe it or not if thay do that they come out my Royal Mail not snail post so with luck should get them Tuesday - two weeks late

♫ D☺ver Sue

♫ D☺ver Sue Report 7 Jul 2006 15:07

When mine arrived about 10 days ago there was a customer survey form in with them. Wish I'd filled it in now.

Salopian

Salopian Report 7 Jul 2006 16:30

Ordered two on the 13th and the final one came today. Unfortunately, it was accompanied by two other certificates with different application numbers. I’m returning the two certs sent in error, as per GRO instructions. All in all, not very impressed with the recent service. The TNT envelopes had no postmark, so I’ve no idea exactly how long they spent on route. Both GRO application sheets still showed; post 28 June. I trust someone has had their ears burnt over this. We all make mistakes but this appears to have been a fiasco. A bit more information from the GRO wouldn’t have gone amiss. Also agree with the comments about our money in their bank account situation – I won’t be quite so patient next time. Moan over – happy now.