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GR member research

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ProfilePosted byOptionsPost Date

Karen in the desert

Karen in the desert Report 31 May 2014 20:57


Margee, in answer to your question, I think it's because you haven't ticked a box in 'Other'.....totally irrelevant if you don't wish to add anything in 'other' but unless you do it won't let you move on.

As far as Surveys go, this one contains quite a few irrelevant and somewhat odd questions. Also, as some of you have already mentioned, there is no column to mention annual subs, they just mention monthly subs or pay as you go credits...which is rather short sighted.
Quite honestly I don't think the survey questions have been particularly well thought out, but what the heck, if GR are going to change the site AGAIN, do they take into consideration very much of what we, the paying members, have to say? :-|

MargaretM

MargaretM Report 31 May 2014 20:46

Oh, Sylvia, I think they know you too well and know that you have loads of things to say. As for them not being at all pleased with you if you add your comments. Are they pleased with you now?

Maureen, is that word that we're not allowed to use on GR Canadian? I always thought it was Murican.

MaureeninNY

MaureeninNY Report 31 May 2014 18:03

Hands on hips.....

Survey? No one has asked me to take part.

;-) to Margee on this...I would probably end up using that sweet Canadian word....c**p. :-D

Moxxx

SylviaInCanada

SylviaInCanada Report 31 May 2014 17:33

I' still haven't received the survey :-(


Am I bovvered???


Not really ..........




........ but I would like to fill in that box for Additional Comments


I can think of loads of things to say


and they wouldn't be at all pleased with me :-D

MargaretM

MargaretM Report 31 May 2014 15:21

They must have had second thoughts about you, Carol!

Carol 430181

Carol 430181 Report 31 May 2014 14:58

I also received invite but it won't let me in lol

Carol :-(

Jenpen

Jenpen Report 31 May 2014 13:15

I received this survey and completed it. I agree it seemed somewhat irrelevant. I have annual sub. for standard membership, but like others there was no box for annual. Also no question about type of membership - free or standard or platinum. They seemed to assume eveyone uses their records and therefore has a platinum sub. Like many others I mainly use FMP for research with some visits to Ancestry. It is only rarely I look at GR records. GR used to be very good for contact with other members but less so now
Jenny

jax

jax Report 31 May 2014 12:35

Is this new?

I knew there was a monthly platinum sub of £19.95 now looks like a monthly standard sub

1 month plan £4.95 per month*

cannot really see the point of that apart from not buying £5 worth of credits to send messages to people

jax

jax Report 31 May 2014 12:18

I have not done it yet....I am also a yearly subscriber but that has only been for the last year to stop them trying to rip me off by charging me £15 for 6 months (less discount) I would have preferred to stay as I was, but not paying more than a new member

Persephone

Persephone Report 31 May 2014 12:08

I also got directed back, that I hadn't completed one of the questions.. I had left out ticking the one relating to other.. was not sure what to do with other..

Free BMD is free so why did it have all the other options to tick including monthly subscription.

And like you Gai, I too wanted a yearly sub in there.. I thought my page wasn't wide enough at first and was trying to arrow across for yearly sub.

Not sure how GR could possibly ignore Sylvia, Sylvia is everywhere. :-S

Persie

KathleenBell

KathleenBell Report 31 May 2014 11:59

Just completed mine. I don't think they will be too happy with some of my answers either.

Told them that I would have been more likely to have recommended them 10 years ago. Also mentioned in the box for extra comments on the page about subscriptions that I had an annual subscription even though I clicked on monthly as there was no other alternative.

I think they could have got more out of the survey if they had asked just 2 questions.

1. What is good about the site?

2. What is wrong with the site?

But I don't suppose they really want those questions answered!!!

Kath. x

DazedConfused

DazedConfused Report 31 May 2014 11:44

Yep I did yesterday (Friday)

Filled it out, but many of the questions were really irrelevant but had to put an answer in.

Completely useless. Seemed to be aimed at those who take out short subs or use credits.

:-S

MargaretM

MargaretM Report 31 May 2014 10:56

Well I guess it was just me doing something wrong but I can't for the life of me understand what. Yes, I put a dot in every row and also put an answer in the box.

Oh dear, did I wrongly accuse GR of a cock-up? Do I feel bad?

Mel Fairy Godmother

Mel Fairy Godmother Report 31 May 2014 10:47

Got mine but hav'nt tried to fill it in yet.

Mel

ErikaH

ErikaH Report 31 May 2014 09:24

Haven't had the latest one, but experience tells me that they will ignore the results, as they have always done in the past.

GlitterBaby

GlitterBaby Report 31 May 2014 08:39

Also got that request to take part in a survey

What a waste of time.

wisechild

wisechild Report 31 May 2014 06:59

Completed mine yesterday.
Don´t think they wil be too happy with my answers either.
Bit difficult because as has been preiously said, no mention of annual subs & kept getting told I had missed a bit.
We´ll see what happens, but I seem to remember that the request for ideas about re naming the packages died the death, never to be heard of again, so I´m not holding my breath.

InspectorGreenPen

InspectorGreenPen Report 31 May 2014 06:27

Mine came yesterday. Will probably have a look at completing it over the weekend.

SylviaInCanada

SylviaInCanada Report 31 May 2014 04:02

Thanks Gai xxx

Gai

Gai Report 31 May 2014 01:56

Hi there,

Yes I've completed the survey, though don't think they will like my answers. But they were honest.

The annoying part of the survey there was nowhere to indicate whether you had a yearly sub to a site. The questions asked about a monthly sub only.


Don't feel ignored Sylvia by GR. The ones who matter are us on the boards and we still love you. <3