Genealogy Chat

Got the same ...... Thanks for letting us know


(Although they should have added - don't bother again Renes as we ignore them )


"Management" is not what it used to be ...........


It was not me either ... I was busily responding to my "email "

GR i have my Email and you are wrong their are still out standing reports

They still have not sorted out my thread yet, just one of many.

If GR look at all the reported threads as a whole they will see just what is happening, most reporting and indeed content in several threads are all linked and should be looked at in their entirety


Roy

Oops sent for review again but not by me

http://www.genesreunited.co.uk/boards/board/general_chat/thread/1327272

I would like clarification from the Team on a question which will probably get ignored.

One member sends a lot of posts for review but they are put back on site do they get a warning for wasting the time of the Team ? If so how many warnings before the Team take any action?

One members posts a thread which cause a lot of upset to other members so how many times is a member allowed to do this before getting a warning. How many warnings before action is taken.

How long a ban does the Team hand out to members and does it depend on what the ban was for?

Because at the moment a small minority are ruling this site and the TEAM :-P

Oh well


Suppose we may as well all hang around to the bitter end


And wave goodbye as Genes Reunited ....

Finally slides own the pan ........

So reinstating 8 pages of argueing is sorting it......This site always seizes to amaze me :-D

Totally agree Renes.

GB

dont bother will posting anymore ...

The Name and Shame thread OP has been reinstated

I am absolutely struck dumb .......

GR may as well rename this site

The NanaSue Forum

Un bl**dy believable .......

this one has just been dealt with

http://www.genesreunited.co.uk/boards/board/general_chat/thread/1327272

So obviously the Team did not sort out all the posts sent for review


Part of the reply by Natasha earlier this morning
"I’ve checked with customer support and there are no outstanding request reviews"

Another one ?? Will report to Natasha. Sent at 11:47

http://www.genesreunited.co.uk/boards/board/suggestions/thread/1324419?page=2

Disappointed to see that I have not had a reply from the Support Team.
The two threads I suggested to the Team might be trouble have been over the weekend.

Waste of time contacting the Team if they do absolutely nothing

Another one that has not been dealt with

http://www.genesreunited.co.uk/boards/board/suggestions/thread/1324419?page=2


Sent to Natasha at 11:35

OP on this one - there may be others buried in the thread
http://www.genesreunited.co.uk/boards/board/general_chat/thread/1327272
http://www.genesreunited.co.uk/boards/board/general_chat/thread/1327282
http://www.genesreunited.co.uk/boards/board/general_chat/thread/1327281

Added - the above links sent to Natasha who will look into it.

Weren't we told that employees were monitoring the Reported posts over the weekends and in the evenings? This doesn't seem to be the case at the moment.

That will be the BUG again then, The boards a awash with posts/threads that are awaiting review,

Plus the messages sent to the abuse manager on Friday and this very morning

Roy

Hi everyone,

I’ve checked with customer support and there are no outstanding request reviews. If you have seen that there are still some outstanding could you please let me know and I will ask the customer support team to look into them immediately.

Thanks
Natasha

Joy, I do wish GR would stop blaming a BUG for all the site problems.

Who has developed the site? Answer GR

So who put the BUG their in the first place? or are they saying that the site is not secure? and a hacker is responsible?

Is the development team not able to make "improvements" without introducing more BUGS?



Roy

Edit, A "Bug" doesn't explain why sending a message direct to the team/abuse manager and there for bypassing the report button still goes unanswered

So at least 3 of us, long term members, have been ignored by the Team

Will be looking forward to their reply on Monday sometime but probably nearer to lunchtime if at all.

par for the course then ...............


...... the system is not working properly :-(

I also reported a couple of posts, at 11.15 on Friday

As, I too have been asked to notify GR, of any thread that I believe could be contentious

No response




..

" when a thread/post is reported for review that it instantly flags up on their system so why do threads remain for days and on occasion members have had to inform GR through their FB page that a thread has not received their attention. "

- Apparently there is a bug; although on the boards there are still reported posts waiting to be reviewed, in the site's system everything awaiting review has been cleared.

GR say in their link to the abuse manager

I want to report abusive or unsuitable content.

If you wish to report any abuse of the system please contact our abuse manager and we will quickly remove the offensive material. (Please do not use this email address for any other queries. They will not be answered.)


Nothing quick about using the link

Natasha also said that when a thread/post is reported for review that it instantly flags up on their system so why do threads remain for days and on occasion members have had to inform GR through their FB page that a thread has not received their attention.

Roy