Genealogy Chat

Jax


I don't wonder that you are so angry .......... I would be as well.


Well, I'm angry just hearing about the pms!



I have posted on the GR wall on FB



wonder how long it will stay??






sylvia

It was one of those computerized emails Sylv.

If someone had not mentioned they had one, I would not have bothered to look at mine.

I could have read this email in a weeks time and wondered what on earth it was referring to

jax

Jax


I don't wonder that you are so angry .......... I would be as well.


Well, I'm angry just hearing about the pms!



I have posted on the GR wall on FB



wonder how long it will stay??






sylvia

I got this email in November I think I would have a few words to say now :-)


Dear jax

Would you like to help us create an even better Genes Reunited website - and get paid for it?

We are always looking for ways to ensure that Genes Reunited is as helpful and enjoyable to use as possible. At the moment we have lots of new ideas for ways we could change the site but, before we go ahead, we want to talk to our users and find out what they think of them.

We have commissioned the independent market research company, Movement, to help us with this important project. Researchers from Movement will be talking to people who are registered with www.genesreunited.co.uk in Central London on 30th November,1st and 2nd of December, and we would like to offer you the chance to take part.
We would like to know what you think of Genes Reunited at the moment, and find out your feelings about the changes we have in mind.

The research sessions will be one-to-one and last an hour. They will be held in private, and all of those who take part will receive a payment to show our appreciation.

I could not go due to ill health, but this new email has really got my back up :-|

jax

I am appalled at what I have just read on this thread, and elsewhere.


Yes, it does say in GR's T&C's that GR does not allow the advertising of web addresses or copy and paste material from other sites.


but they have so far adopted a laissez faire policy ...... which has actually been to their advantage as so many of us have stayed with GR ONLY because of the help we can give on these boards.



I am also absolutely appalled to read the pm that they sent to jax, and presumably the same letter was also sent to the other people.

That was the very worst example of corporate policy being handed to an underling ......... rude, ungrammatical, and non-informative.


Unfortunately, my sub is good until June :-(




sylvia

We luvs ya, Jax <3 ;-)

I cannot repeat my post incase I get reported again.

I did not mention any other site and I think the people who I have told would agree there was nothing wrong with what I said.

I had a post reported once for giving a link to a duplicate thread?? this also took place in the early hours of the morning....maybe someone does not like me :-(

jax

Who remembers the ill conceived 'Help Clinic'?

The volunteer appointees were only allowed to use the records held by GR, so basically their hands were tied.

The strength of these boards is in its members. If we can only use 'approved' sites, then many requesters will come away unfulfilled.

By giving the links to the source records, we are helping to pass on our own knowledge into research.

Personally, I feel that GR take the attitude of Don't ask, Don't tell. Consequently, if someone makes a fuss over another commercial organisation being promoted, they have to been seen to act.

I am disgusted !

Whilst we all accept that GR have its Terms and Conditions, it must also be accepted that GR have allowed a certain amount of latitude in the past as to what was acceptable or not.

It seems to me the the goal posts have now changed and that what may have gone unremarked before is now considered an offence with no right of appeal

Jax SHOULD have been given a FULL explanation of what had caused offence and further SHOULD have been given the opportunity to modify or remove the post herself before the big stick was brought down.

Such treatment of Jax is totally unacceptable and should be deplored.

If this is the future, then I think the comradery and spirit of co-operation of paying members will quickly be lost.

I for one will think twice about contibuting to these Community Boards in future

Its no big deal if GR rule out advocating the use of other sites on here its not in their interest to alow it,,,Tesco wouldnt let a sign be put up go to Boots its far better and give Boots free advertising.

Its been in place in past T&C even back in 2003 they didnt allow the advertising of web addresses or copy and paste material from other sites.

Ought to add - the button was renamed 'Report' a while ago, but old habits die hard - :-D

Thanks ++ DetTecTive++

JenE - RR is shorthand for Request Review :-)

If it wasn't for the other sites then GR boards wouldn't be so good! So it's in their interests that we mention them.

GR's attitude is totally unacceptable.

(So do I get reported for this!) :-P

What do the letters RR stand for?

I am utterly appalled at the email sent to jax - the content, grammar and spelling.

Seriously, obviously the team to whom posts are reported is just not reading the reports properly.
And I am appalled.
:-| :-| :-|

http://www.genesreunited.co.uk/boards.page/board/ancestors/thread/1289121

Another member got a warning email from GR


We have always discussed problems and subscriptions on A*

GR are in grave danger of losing members over this

Dear jax, I just can't believe the email that you received from GR! Don't they know that you're one of the most valued researchers on this site?

I'm very curious as to what you said that was so bad but I can't ask you to repeat it because that would be your 3rd. strike and you'd be out.

I'm having great doubts about the management of this site and beginning to wonder whether I should stay.

For GR to send those messages out without explaining what it is about, is just not on.

They really do seem to act without thinking things through.


I think there should be a flood of emails to The Team from disgruntled members.

Well I never... I dont think I will bother to renew in a couple of weeks if this is going to happen.

If I have had post a reported it has only been through spite and never understood why

Maybe you are now no longer allowed to make any comments about the use of the GR records? I am speaking from experience not hearsay

Email recieved this morning

Dear jax You recently added a message board response using your Genes Reunited membership. It has been brought to our attention that the nature of this posting breaches the terms and conditions of our website and the item has now been removed from Genes Reunited. You will already be aware that you have previously been reported to us for your postings on our website. Please be advised that this email now serves as a warning as we consider the report to be in breach of our Message Board guidelines and our Terms and Conditions. Should you receive 3 warnings in total we will permanently remove your profile from Genes Reunited. We thank you in anticipation of your co-operation and adherance to the terms of your Genes Reunited membership. Kind Regards, Genes Reunited Support Team