Exporting a GedCom File-Help needed Please

Genealogy Chat

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Page 1 + 1 of 2

Profile	Posted by	Options	Post Date
Member Since: January 2004 Posts: 5,249 Send Message	Kense	Report	20 Feb 2022 22:20
	Sarah, It sound like you need to contact support to find out what has happened to your tree. They may take a few days to answer so in the mean time I would try to find what part of the tree is missing and if there is a particular person who would connect the missing part to the rest. If there is such a person then check your Genes tree for that person This is to ensure that the relationships for that person are present and correct. You could also run GEDCOM Validator (You may find that in the Microsoft Store if you use Windows). That would tell you if there are any errors in the GEDCOM file which might be useful information for Support to know.
Member Since: August 2003 Posts: 63,503 Send Message	ErikaH	Report	21 Feb 2022 09:07
	Sarah didn’t add feedback in 2021, so probably won’t see your post
Member Since: January 2004 Posts: 5,249 Send Message	Kense	Report	21 Feb 2022 09:40
	That's true ErikaH. I forgot it was an ancient thread when I started working backwards through it. It would be nice to know if there was a solution and what the cause was.
Member Since: August 2003 Posts: 63,503 Send Message	ErikaH	Report	21 Feb 2022 10:16
	Indeed it would, but too many people post on here and never return, unfortunately.