Genealogy Chat

What the h...... has happened to hot matches

I have been waiting all year for some and as I have over a thousand names on my tree I have been fed up waiting It's only June now

Then finally they arrive five pages full but they are mixed up with my old ones and there is no way of telling which are the new ones I have clicked on the new symble but nothing has happened there is no way of telling

:-P ;-) :-( :-( :-P

Hi Carol
i have just clicked onto Hot Matches and there are 15 pages but when you click on View nothing happens,
Norma

Yes I have fifteen pages altogether five pages of new ones because I had 10 already but they are mixed up I haven't got a clue which are new before we had a new symbol in but now nothing frustrating

I have just had 15 pages added, I only seem to be able to view the ones of people I am in contact with.

OH cute granddaughter

Thank you!

mine is the same

sally w :-S

Same here! :-(

So genes have spent all year updating the system to get it wrong YET AGAIN

I have just looked at my Hot Matches - and I've had 15 pages added too. Again when you click on the new ones there is nothing to view.

Starting to get really fed up of the site. I can only get in using .com at the moment as.co.uk keeps giving the "essential maintenance" message.

Kath. x

also ot 15 pages and cannot view Any of them, new or or contacted or otherwise.

Clicking on view discarded matches gives identical pages as current hot matches!!!

Pages & Pages of "hot matches" old & new but can't view any!! some of them have over a hundred "matches" Genes are getting worse not better. I've not had a proper "hot match" for months now, :-S

I also seem to have 15 pages and can't view any, well at least they are treating us all the same lol ;-)

Carol

Now now, behave or the phantom referer will get you.
Don't you appreciate the 'improvements' that happen so regularly on this site?


Glad it's not just me!!!
B

nope i dont have 15 pages
but i do have 1 exta but yep like you lot nothink happens when i try to open to view

Same for me. Maybe 1 or 2 pages normally, now 15 pages and can't open old or new ones. SO frustrating :-(

Hi all
I have just sent an email to Genereunited support re the problems with the "Hot Matches" explaining the problems but I have also said that a lot of Genes members are getting fed up with all the problems and that things seemed to work better with the previous owners.
Will let you all know what sort of response iIget from them!!!
Best wishes
Norma

Thankyou Norma

I have emailed several times this year re hot matches as I wasn't getting any and was told the new system they were working on would be for the better ha ha

I think like you genes was better a few years ago

On our trees at the top of the screen where it tells you how many people you had on your tree it also told you how many surnames you had NOT NOW THOUGH

Lots of little things that made it eaiser for us we have now lost

Carol

An extra 12 Pages of Hot Matches

Cannot view any of them!!!!!

Having reported it to [email protected], I am thanked for reporting it and advised that the technical team is aware of the problem and is working on implementing a solution.
I hope that all members that cannot view matches nor discard them will report this issue.