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Top tip - using the Genes Reunited community

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Can anyone help? Having trouble with GR? .

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ProfilePosted byOptionsPost Date

Janice

Janice Report 25 Jan 2011 23:08

Hi I have a Gold membership and no cant access any records almost like its being blocked. I know there have been some updates on GR recently (from imput from other members) and I was wondering if this is affecting it. thanks Jan

Kay????

Kay???? Report 25 Jan 2011 22:58

Can you search the free records of births and get images to show Janice.

do you have a paid combined subs for Gold /Platium.

Janice

Janice Report 25 Jan 2011 22:29

Hi if there's any computer whizzes out there can you help? For about 3/4 weeks now I cant access any GR census records, when I try to it disconnects so I cant search. Tree is okay and I can use community too. Have sent messages to other matches etc and they have not replied so I dont know if thats part of the fault or they just haven't replied!
GR thinks its a fault with my browser history? But had it checked and seems okay. Subscription is up to date but I cant use.
Thank you, always been a massive help in the past hope someone can guide me. Jan