Genealogy Chat

I agree Sylvia.
What they have done now with Help Clinic is just right I think...but does need to be on the Home page...

Tony,

I agree that this site is super for producing matches and I have been grateful for that. My tree is now more or less as large as I wish it to be on here and I have around 70 strong contacts with whom I share a relationship. I do not wish to have contact with too many peripheral relationships.


However, now that I have reached that stage, I find that it is the boards and the members thereon which keep my interest moving. I enjoy helping others and have made some very good friends as I have done so.


The other 9,930 in my contact list are mostly comprised of members whom I have helped by advising them how to find their thread again.


As far as the Help Clinic is concerned, I honestly feel that the new owners of GR have not taken enough time to consider how these boards work and, in their eagerness to improve things have, unwittingly, created an atmosphere of unrest which could have been avoided. I understand about updating things occasionally, but feel too much was done too soon.

I would like to see the Community boards and the help available thereon, taking a more prominent position on the Home Page....along with clear guidelines of how to use them!

Cx

I agree with Tony.

The main reason why I subscribe to the site is to match up with other members. To that end I have nearly 300 contacts with whom we share relations in our respective trees.

The dialogues on the message boards this past week or so have been getting rather tedious. There seems to be a relatively small handful of members on a mission.

Cynthia

I do not post as a helper.

I do look at the threads.

I use this site as another means of getting matches of which some have produced some very good results. I joined the site primarliy for this reason and yes it has been worth joining.

It is strange the number of threads that have mushroomed over the past 2 to 3 week primarily in relation to the Help Clinic. To me a clear indication that it was never going to be given a fair chance of succeeding.
People appear to have made up their minds as to its success or failure before it was launched.

Lol, lol, lol...

Chris :)

HELP CLINIC IS BEING REMOVED,AS PER A POST ON GENES FACEBOOK PAGE !!

Genes state that replies will be received within 5 days..........it can be within 5 seconds most of the time!!


There are at least 11 people who have not returned to their threads on the Clinic board. I know this is a hobby horse of mine but, could it be because they don't know how to???? I know what I think.....(and can prove for much of the time). Cx.


ps. Sylvia, without you and the rest of the brilliant helpers on here, this site would not be worth joining.

Mel

Thank you very much for that

:))

sylvia

one last attempt before going to bed to contact GR has succeeded, by pm through Contact


Lesson ...... do NOT include any email address(es) in the body of the text, even their own, or it will be turned back


even using their email address to demonstrate that one has been using the correct address is apparently verboten!



sylvia

Sylvia,

You and a lot of other 'helpers' will be always wanted on TTF and the others boards. I just wonder, how people will react if they have to wait 5 days to receive any answers to their questions, I am sure I would give up very quickly!!

some members have received emails telling them the benefits of their Standard membership ...... inclduing the expert volunteers




that makes me feel really really wanted!




sylvia

I am not sure if anyone else has noticed this, when getting notification of renewing their subscription from GR

* Help Clinic

'We now have expert volunteers on hand to help you through any stage of your family research. We will ensure all queries are answered in 5 days.'

Me too, dot co dot uk like Sylvia's. And yes, it's like Ancestry that keeps switching you from site to site. ;)

http://www.facebook.com/genesreunited

for anybody like me, who hadn't bothered yet ... I've put my opinion of the Help Clinic there. ;)

Oh, what the heck. I'll copy it here.



Right, so this is Janey Canuck, absolutely top-drawer star supersleuth "helper" at the GR website. Not an official advisor with a star, though.

1. Don't want to be, for several reasons. (a) No family history problem should ever be tackled w/o using all available resources. (b) I want to choose what I work on: what catches my interest and what I'm good at. (c) I don't want to be part of an arbitrarily selected group of "stars" that do not reflect the strengths of the website users *as a team*.

?2. Don't qualify, for several reasons. (a) I spend most of my time on TTF, not Records; I like the newbies best. (b) I have an abuse record as long as your arm (I once staged a contest for who had the most/longest suspensions, and at least tied for first place). I don't tolerate racists and bigots, I object to having my time wasted, and I have several fan clubs that have abused the arbitrariness of site administrators to abusively report my posts (and send abusive PMs about me to new users, some of whom have helpfully reported back to me).

So the end result is: I'm chopped liver, as far as GenesReunited is concerned. As are all the rest of the long-time, devoted, clever team of "helpers" on the boards. And people who post on the Help Clinic expecting a superior level of expertise are not, with all due respect to the "advisors" there, getting it. The "advisors" themselves are getting duplicated requests, insoluble problems, and a headache.

And in this website's long history of poor decisions and disregard for users, this idea takes the cake. Far from recognizing the users who make the place what it is, it rewards a few for absolutely no reason, misleads other users, and slaps the rest of the excellent team on the help boards in the face with a wet mackerel. And I've probably typed far too much for this place now

mine says

www.genesreunited.co.uk/boards.page/board/tips_board/thread/1249322?page=6



sylvia

As it does not give the time anymore Margaret no one knows that was poss posted about 6 a.m and yes I had too much to drink probably because I was bored not having anything to do.

What does this thread link say on your computer mine says

http://www.genesreunited.com/boards.page/board/tips_board/thread/1249322?page=6

jax

I need to hide in http://www.genesreunited.co.za/boards.page/board/tips_board/thread/1249937 or in here -
Tried to help in trying to find and the board turned into all posts about the same surname.
AAAAARRRGGGHH

I'm a bit slow. Dot com. Dot co. What do you all mean?

Don't tell me it's like Ancestry that keeps switching you about.

Ignore me if I am daft.

Jax - too much to drink. Wat dooo youie meen?

Best wishes

Margaret

Janey

I copied that url right from the address line to post it above ....... it came straight from GR

I also am logged in through .co.uk

This thread is actually showing .co.uk for me at the moment .......... unlike what it was doing for jax

PLUS, when I just looked at that thread through My Threads ......... it shows as .co.uk

www.genesreunited.co.uk/boards.page/board/trying_to_find/butterfield/thread/1249960


so it warn't me ............... it was GR ............... AGAIN




sylvia

I'm not computer literate JC but the url for this thread is .com I am in the UK as you know so I log into .co.uk ect anyway I have had too much to drink now nothing going on as usual so may go to bed

jax

I have reserved making any comment to site management about the Help Clinic until it has some track record to comment on. Its track record on my own posts is less than stellar. I have also been helping two people intensively by PM who had posted on the Help Clinic -- the kind of time-consuming, sideways-thinking, dedicated-effort help I put into any thread I decide to work on at this site. Nothing I have offered was even attempted on the Clinic board.

What I really want to say is:

Why are people posting links with the DOT COM url??? I see Sylvia has done it now.

I'm logged in through the DOT CO DOT UK portal. I think most people, especially new posters, also are. I've never seen anyone use the dot com url before ever -- the NZ and ZA and AU ones, yes, but the dot com, no.

What has brought this on?? It's hugely annoying. ;)