Genealogy Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Boards

Quick Search

Single word search

Tools

Findmypast DNA Banner

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

computer crashed

Login to Add Reply Watch This
ProfilePosted byOptionsPost Date

Sidami

Sidami Report 16 Apr 2009 20:13

Well I think that is what has happened to my lap top, I only have a blank screen can anyone advise me what to do please I can't even get on the computer it is just blank???
Sue

Researching:
Ringrose from Countesthorpe Lord and Burley from Countesthorpe...Dixon Dawson Wood and Wilkinson from Caistor ,Starkey and Wood from Edendam. Hare from Horncastle.

Helen in Bucks

Helen in Bucks Report 16 Apr 2009 20:36

I know this sounds silly, but I've done it myself - is it possible that the battery ran out? Make sure the lap top is plugged in and is getting power and try to turn it on again. Helen

KeithInFujairah

KeithInFujairah Report 16 Apr 2009 20:50

Daft question but has it gone into hibernation? Try pressing the on button again to see if it comes back to life.

Sidami

Sidami Report 16 Apr 2009 21:40

Helen and Keith I have tried that but still the same black screen..............

Researching:
Ringrose from Countesthorpe Lord and Burley from Countesthorpe...Dixon Dawson Wood and Wilkinson from Caistor ,Starkey and Wood from Edendam. Hare from Horncastle.

Ron

Ron Report 16 Apr 2009 22:31

What do you see during the start up stage, anything at all ????

Ron
www.genealogyprinters.com

FRANK06

FRANK06 Report 16 Apr 2009 22:42

Hi Sue,

Plenty of possibilities, easy ones first!

1. Check the power lead is properly connected.
2. Check that the socket works, plug a lamp in to verify.
3. Check the fuse in the plug has not blown.
4. Check the multiple plug adapters or extension units are working properly if in use.
5. Are the lights and fan coming on when you switch on?
If so there could be a screen display problem.
If not it could be the PSU (Power Supply Unit) has died

If 1 to 4 all check out then it`s hard to sort without a working screen.
My desktop PSU died off and was promptly replaced by my local shop.
Don`t know how simple laptops are to sort.

Janet

Janet Report 17 Apr 2009 12:55

My friend left a small memory card from his camera in his computer, forgot to removed it,got a blank screen each time he switched it on. After trying all the suggested checks which Frank has offered the penny eventually dropped, hope its something straight forward.

Researching:
Mellors of Fulstone- Haighs of Fulstone- Haighs of Horbury -Fowlers of Sheffield -Ashton/Acomb of Keighley-Broadheads of Mearhouse-Nixons of Bradfield- Hopwood of Dewsbury and Elland-Procter/Proctors of Malham

Ron

Ron Report 18 Apr 2009 09:40

n. Any joy yet Sue ???

Ron

Ron Report 18 Apr 2009 22:44

n

Sidami

Sidami Report 18 Apr 2009 23:19

Thankyou all so much fo your help, also thankyou to Ron for sending me a pm. I have mentioned to Ron that I can now get on the computer but for some reason I cant get on the internet I havn't got internet explorer.

Researching:
Ringrose from Countesthorpe Lord and Burley from Countesthorpe...Dixon Dawson Wood and Wilkinson from Caistor ,Starkey and Wood from Edendam. Hare from Horncastle.

Ron

Ron Report 19 Apr 2009 08:10

In your PM you say you tried Mozilla or something like that, I assume you mean Firefox, you also say you cannot get in the internet.

What sort of error message are you getting if any.

Does your e-mail lwork ??

Ron
www.genealogyprinters.com

Ron

Ron Report 19 Apr 2009 13:35

So you have no connection to the internet at all.

How do you connect to the internet, broadband, dial up, mobile dongle ??

Ron
www.genealogyprinters.com

Sidami

Sidami Report 19 Apr 2009 14:32

Hello Ron
I connect to broadband

Researching:
Ringrose from Countesthorpe Lord and Burley from Countesthorpe...Dixon Dawson Wood and Wilkinson from Caistor ,Starkey and Wood from Edendam. Hare from Horncastle.

Ron

Ron Report 19 Apr 2009 15:19

Windows will automatically configure the connection to your cable modem and connection to the internt when you start up.

Install Firefox again and then reboot, if it does not connect to the net it may be that your LAN card/connection is duff, is it a tower or a laptop.

Click on Start, All Programs, Accessories, Communications, Network Connections, is the connection showing up as connected.

Ron
www.genealogyprinters.com

Sidami

Sidami Report 19 Apr 2009 20:04

Ron I dont have communicatons network connection it says connect to network projector and remote desktop connections either of them please?

Researching:
Ringrose from Countesthorpe Lord and Burley from Countesthorpe...Dixon Dawson Wood and Wilkinson from Caistor ,Starkey and Wood from Edendam. Hare from Horncastle.

Ron

Ron Report 19 Apr 2009 20:11

Are you using XP or Vista

Sidami

Sidami Report 19 Apr 2009 20:31

vista

Researching:
Ringrose from Countesthorpe Lord and Burley from Countesthorpe...Dixon Dawson Wood and Wilkinson from Caistor ,Starkey and Wood from Edendam. Hare from Horncastle.

Ron

Ron Report 19 Apr 2009 20:43

Sorry, don't know anything at all about Vista exactly .what happens when you open Firefox

Sidami

Sidami Report 19 Apr 2009 21:18

It's a nightmare Ron Vista,
You can't find anything on it everyone I speak to dosn't like it !!!

Researching:
Ringrose from Countesthorpe Lord and Burley from Countesthorpe...Dixon Dawson Wood and Wilkinson from Caistor ,Starkey and Wood from Edendam. Hare from Horncastle.

Ron

Ron Report 20 Apr 2009 08:23

Are you using a Wireless or a Hard Wired connection, are you using a Router connected to a modem or just a modem.

Exactly what happens when you try to open Firefox