Genealogy Chat

nudge for Joan

Hi all,

My mum was also having "rejected password" problems until I did her online shopping and discovered that all passwords required one capital letter and two numbers.
As she kept forgetting to enter the first capital letter it constantly asked her to set up a new password each time, which of course required D.O.B etc. to verify her identity.

So just make sure your password is entered exactly as the original.

Frank

...........Sorry Amokavid, that was on my mum`s Bank Secure Code logon site at the end of your credit card purchase which is what this thread was about.

I wonder how many other people are having the same problem and think it is unique to them?

Jackie

It's not only Abbey! I am with Nat West and have the same problem. I am also running out of passwords.

Yes, with Nat west you have to complete the on line form and they do ask you your date of birth etc. Once you have set up your password it will be Ok to use your card. quite a few sites ask for it now we have found.

Ann
Glos

nudge

I didn't seem to have any option from the GRO.
It's set up now, anyway.

I also have it,but thought you had an option to use it or not

Ive got it set up - its a dobuel security thing - you dont have to do it but I have (and I keep forgetting the password - lol). Its an extra layer of protection if someone has got your card details.

I'm glad you were suspicious too! I'd have been even worse had it been someone I hadn't dealt with before - but I've never had any trouble with the GRO so was inclined to trust it.

I was surprised and a bit suspicious when it happened to me the other day when using my Halifax debit card, but luckily, i knew about the scheme because the Tesco credit card has been using it for some time. Not all online retailers use the scheme, but more and more do because of the risk of fraud.

Thanks, Linda.

I'm surprised the bank hasn't written to let us know about this.

Dear Liz

It's a password you set up for your debit/ credit cards - it seems to come up on some sites and not others.

If you haven't set up a password then I think you can click to say you haven't set one up yet.

Best wishes

Maria

I copied this from the Halifax bank website, you can go to your own bank website and find the similar version

Halifax Secure

Safe.Simple.Secure.

Now you can shop online with complete confidence and peace of mind thanks to Halifax Secure which helps protect against online fraud. We have joined the global Verified By Visa scheme, a new service that ensures that only you can use your debit card to make purchases on the internet.

How it works.

There's no need to request a new card or download any software, registering for Halifax Secure is easy and free.

If you do not register here, participating retailers may ask you to register your card whilst completing your purchase.

When you're shopping at a participating retailer, after you've registered, you will be prompted to enter your Halifax Secure password on a safe and secure pop-up screen before completing your transaction. Just like the PIN for your card, only you will know this password, so only you will be able to authorise your online purchases.

After 3 prompts, if you don't register your password you won't be able to shop at participating retailers' sites. It's important therefore that you pre-register a password for your debit card now, or follow the prompt to register whilst shopping online in order to complete an online purchase.

so if you don't want to register via the pop up box, go to your Natwest bank site and sign in (I assume that you will only be able to do this if you are already registered for internet banking, if not you will have to ring them up or go into your branch to do it) You can then set up your password, the form does ask for your dob. You can then continue to shop online. Without it, you are not going to be able to use that card on the GRO site, more banks are joining this scheme all of the time to prevent fraud

if its asking for date of birth,---------it shouldnt,!!

only expirey date.....

If you are using GRO gov site ,I have not heard anyone having any fraud attatched to their cards,,,,,,,,

No, it's not just that - it's another form to fill in that they say is to prevent fraudulent use of your card online. I'm probably being overly suspicious but when it asks for my date of birth etc.....

Sorry, answered Kay as you wrote. It sounds like the same thing - I was just very wary as I'd never heard of it.

Assuming that it isn't the three digit security code on the back of your card, it may be similar to the new Halifax secure code which I came across yesterday.
I have a Halifax debit card on my bank account and have always used it online as normal, just filling in the card number and the three digit security code from the back of the card,but they have now introduced an extra layer of security to protect card use on line. I was diverted and had to sign up and create a password etc. Now when I use a website whose merchants belong to the new scheme, I have to fill in certain letters and numbers from my password. It is so that if anyone steals your card, they can't order things on line because they won't be able to fill in the correct bits of this new password.
I have a Tesco credit card and they have had this extra security scheme for ages

it is just& only the last 3 numbers on the ** back **of your card,,,,,,this is called the secure code......or security code

I'm just trying to order some certs online from GRO using my Nat West Maestro card, and am being told to fill in more details for this secure code thing that I've never heard of. Do I do it? Just checking thaat this is not a scam or something (I have a suspicious mind)