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SITE PERFORMANCE: UPDATED

ProfilePosted byOptionsPost Date

philmoir

philmoir 7 Nov 2011 19:56

The site is running painfully slow at the moment. We have a database issue that is being investigated. Our apologies to everyone affected. We are trying to rectify this as quickly as possible.

UPDATE 6AM: The site has been stable overnight, and will be monitored continuously during the day. Our investigations are continuing and we hope to make improvements within the next 48 hours to alleviate some of the issues experienced.

Please note, the GEDCOM processing was switched off while we monitored the situation. It is now running again, picking up all requests made in the last 12 hours. At 7:03 the backlog of all GEDCOM requests has been cleared. Any new requests should be processed relatively quickly.

UPDATE 9th November 2011
The site is once again stable but still has errors. We have a release planned for deployment in the next 24 hours which should clear some of those errors. It is being tested at the moment.