Announcements

We are really sorry for the ongoing problems you are having accessing and using the site. The problem is that behind the scenes we have various programs that check for a response from the website. The check does some minor tasks, but if it doesn't get a response in a reasonable time (10 seconds or so), it assumes the site is unavailable and forces the site to show the "site down" page that some of you have been seeing. The aim is to stop the website freezing when you are using it, and to protect the servers from overloading with waiting requests. At the current time, because the servers are not responding to requests as we expect, it is displaying this more frequently. We have increased the time delay above 10 seconds, so that it is not displayed so easily. This best course of action is to hit your back button and try again after a short delay. This is a temporary suggestion whilst we are working on fixing the issue.