Find Ancestors

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Quick Search

Single word search

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

HOT MATCHES - GR have sorted it!!!!!!

Page 0 + 1 of 2

  1. 1
  2. 2
  3. »
ProfilePosted byOptionsPost Date

moonbi

moonbi Report 26 Jun 2011 06:28

yes, my HM are back to one page of my selections.
Ta, GR

AnnCardiff

AnnCardiff Report 25 Jun 2011 22:47

at last - it has been sorted - just took a look at my Hot Matches and about ten pages of "new ones" have disappeared and was left with just one which actually was a match!!!!

Betty

Betty Report 20 Jun 2011 15:50

After reading your message I've checked mine: 15 pages instead of 1!!
I have tried to find out the detail by clicking on, but it doesn't take me anywhere.
I usually check mine once a month so I don't know when these appeared. If I can't get into them do I just delete them?
Has the computer gone mad?

Frances

Frances Report 20 Jun 2011 15:29

Hi all I have the same trouble with my H.M. have ask Genes waiting to see what they say. not been on for a while and things have all changed. such is life :-)

Frances

Frances Report 20 Jun 2011 15:27

Hi all I have the same trouble with my H.M. have ask Genes waiting to see what they say. not been on for a while and things have all changed. such is life :-)

Tim

Tim Report 20 Jun 2011 15:13

My problem too with 15 pages, but.......I can't delete any of them!!

Regards.....Tim

Sue

Sue Report 20 Jun 2011 15:10

Can't view mine yesterday or today, when I click on view it doesn't let me. :-( Just stays on the same page
Sue

moonbi

moonbi Report 20 Jun 2011 03:41

we wait and wait chewing our finger nails!

AnnCardiff

AnnCardiff Report 19 Jun 2011 20:12

we wait with bated breath!!!!!

Dawn

Dawn Report 19 Jun 2011 19:43

Just found the same problem today (not been on here for a week!). I got 15 pages, don't recognise any names I discarded in past. Asked GR today, presuming I won't get a reply but will let you all know if i do. :-0

Joy

Joy Report 18 Jun 2011 22:24

Ann, that is the same email wording that I received, too.

In my reply I asked that a sticky be put on each board acknowledging the issues in the site and stating that they were being addressed.

Dame*Shelly*(

Dame*Shelly*("\(*o*)/") Report 18 Jun 2011 19:51

I only have 2 new names on 15 pages of hot match for me
and i carnt open mine a well

Margaret

Margaret Report 18 Jun 2011 19:49

had an email saying i had super hot match. with a susan. clicked on it and i had 3 matches with ther.i know i have more, the most highest ones i have is 3 . with 84, 77. and 45. who are the same family as me. tried clicking on the others[ with 2 /10] but could not. so i clicked on the one with 84. and it came up, and clicked on previous or next and the ones that i couldnot get up previously came up. hope you understand this??.

margaret

AnnCardiff

AnnCardiff Report 18 Jun 2011 19:18

seems there is hope on the horizon - this is from Sylann's thread on the same thing


Adeline Report as Abuse 18 Jun 2011 17:44
Email I received from GR re Hot Matches:

"Thank you for taking the time to report this problem.

Our technical team are aware of the specific problem that you reported and we will be implementing a solution as soon as is possible.

Your patience while we work to resolve this is much appreciated."



David

David Report 18 Jun 2011 17:45

hi,
i had 35 pages of hot matches and now i have only 15.seem to have lost 20 pages somewhere.

AnnCardiff

AnnCardiff Report 18 Jun 2011 17:36

:-S :-S :-S :-S :-S :-S

AnnCardiff

AnnCardiff Report 17 Jun 2011 22:52

no problem re-opening the ones I've already viewed, but no joy with the ten pages of new ones!!!

TessAkaBridgetTheFidget

TessAkaBridgetTheFidget Report 17 Jun 2011 22:43


I'm still having the Hot match problem. boo-hoo-hoo

Teresa With Irish Blood in Me Veins

Teresa With Irish Blood in Me Veins Report 17 Jun 2011 20:40

Just looked at my Hot Matches. I prevously had 4 pages and now it there are 15 pages!
Many of them that I've never seen before, have as many as 8 or 9 names that match my family tree..yet when I click on any of them I can't see what the matches are and it sends me pack to page 2.

GR Gremlins at work I think!

Blue1

Blue1 Report 17 Jun 2011 08:56

Since uploading a Ged file from ancestry a few months ago
My Hot matches have been rubbish.The highest match I have now is 3

Some of my cousins are members on here and I know all of either my maternal or paternal side must match their tree's